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iThome!資訊週刊雜誌之CIO Talk IT經理人開講專欄,專訪本中心吳正己主任,以「服務得讓使用者感受到才有意義」及「臺師大建立回饋系統強化服務」為整體內容主軸,闡述本中心制定開發系統的作業規範,降低系統轉移或人員異動風險,並為強化資訊中心的服務品質,建立諮詢服務系統,提供意見回饋的機制...<more>
ITHome' s CIO TALK IT Executive section interviewed NTNU ITC Director Cheng-Chih Wu focused on various ITC directives. Director Wu believes that if a service quality can't be felt by its users, then it is not a good service. To ensure such belief, ITC introduced service quality feedback system as the after service quality survey, create standard development practice to lower the risk associated with system knowledge transfer. |